Please give us at least 24 hours notice of an appointment cancellation, otherwise we will have to charge a cancellation fee when you rebook.
What should I bring with me to the consultation?
Please bring the following items with you to your appointment…
Your Medicare card
If you have private health insurance, your health insurance information (ie your health insurance card)
Your referral letter from your GP or medical specialist
All test results relevant to your health issue, eg x-rays, scans, pathology results
How should I prepare for my consultation?
Please check the individual section on this site for details on how to prepare for your consultation, alternatively please contact us and we can let you know what you will need to do and/or send you an information sheet with details on how to prepare for your consultation.
Do I need private health insurance to book an appointment with GastroHealth?
No – we welcome patients with or without health insurance, including patients via the Department of Veterans Affairs and WorkCover and medico-legal consultations.
We also welcome patients who are visiting from outside Australia with travel insurance. In these cases all expenses must be paid in advance by you and then claimed via your insurer, unless your travel insurance company issues a guarantee of payment.
Payment Details Consultations
All consultation fees must be paid when you come in for the consultation.
GastroHealth will provide a full quote for any surgical procedure detailing when payment/s would need to be made.
Gap Payments/Out-Of-Pocket Expenses
We generally require gap payments and out-of-pocket expenses to be paid unless other arrangements are made with us.
All payments due must be paid in full two days prior to the date of your procedure.
How do you determine your fees?
CompleteHealth Australia fees are determined in conjunction with guidelines set by the Australian Medical Association (AMA), the Medical Benefits Scheme (MBS), Medicare and the Australian Health Service Alliance (AHSA).
You may pay us via any of the following methods…
VISA or MasterCard (we cannot accept payment by American Express or Diners Club)