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Terms and conditions


By using this website you agree to abide by these Terms of Use. CompleteHealth Australia may, without notice, amend or modify these Terms of Use by posting the amended Terms of Use to this website. Please check this page regularly to ensure you are familiar with the current version.

If any of these Terms of Use is found to be invalid or unenforceable, that invalidity or unenforceability will not affect the remainder of the Terms of Use, which will continue in full force and effect.
All policies and the Privacy Policy are incorporated into these Terms of Use. You must be at least 18 years of age to use this website and by accessing our website you are agreeing to the following terms, which are designed to protect the safety and accuracy of the information provided therein.

This website uses cookies. By using this website and agreeing to these terms and conditions, you consent to our CompleteHealth Australia]’s use of cookies in accordance with the terms of CompleteHealth Australia’s privacy policy / cookies policy.


All CompleteHealth Australia logos and names are used under licence by CompleteHealth Australia, or are owned by CompleteHealth Australia, unless otherwise stated.

All content on this website including logos, brand names, text, photographs, information, statistics, images and other material is protected by copyright and intellectual property laws in Australia.

The CompleteHealth Australia logos must not be reproduced or used in any way unless CompleteHealth Australia provides its prior approval in writing.

Reproduction of any part of this website without the express permission of CompleteHealth Australia is illegal unless otherwise indicated. Where reproduction is permitted, only one copy of the material may be made, and that copy may only be used for personal or non-commercial purposes. Where reproduction is permitted you must not amend or edit the material in any way, and CompleteHealth Australia asserts its right to be recognised as the author.

CompleteHealth Australia, in their sole discretion, may choose to aggressively enforce its copyright and intellectual property rights to the fullest extent of the law, including the seeking of criminal prosecution or to refer violators to the appropriate authorities in the relevant jurisdiction.

Acceptable use

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity. This includes attempting to gain unauthorised access to the secure areas of the website.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without CompleteHealth Australia’s express written consent.

You must not use this website to transmit or send unsolicited commercial communications.

You must not use this website for any purposes related to marketing without CompleteHealth Australia’s express written consent.

The information on this website is obtained and developed from a variety of sources including but not limited to collaborations with third parties and information provided by third parties under licence. Where the health information provided has been developed by CompleteHealth Australia, whether in its own right or in conjunction with any third party, that information is based on independent research and the available scientific evidence at the time of writing. Inclusion of information on this website or links to third party sites is not an endorsement of any organisation, product or service.

While care has been taken in preparing the content of the health material and any other information provided on this website, CompleteHealth Australia and its employees, related parties, directors, officers, servants, agents, volunteers, contractors, subcontractors and collaborators cannot accept any liability, including for any loss or damage, resulting from the reliance on the content, or for its accuracy, currency and completeness.

Any use of CompleteHealth Australia materials or information by another person or organisation is at the user’s own risk.

Restricted access

Access to certain areas of this website is restricted. CompleteHealth Australia reserves the right to restrict access to any area of this website, or indeed this entire website, at CompleteHealth Australia’s discretion.

If you are registered with CompleteHealth Australia, you are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account or password.

CompleteHealth Australia may disable your user ID and password in CompleteHealth Australia’s sole discretion without notice or explanation.

User content

In these Terms of Use, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.

You grant to CompleteHealth Australia a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to CompleteHealth Australia the right to sub-license these rights, and the right to bring an action for infringement of these rights.

Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or CompleteHealth Australia or a third party (in each case under any applicable law).

You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

We reserve the right to edit or remove any material submitted to this website, or stored on CompleteHealth Australia’s servers, or hosted or published upon this website.

Notwithstanding CompleteHealth Australia’s rights under these Terms of Use in relation to user content, CompleteHealth Australia does not undertake to monitor the submission of such content to, or the publication of such content, on this website.

Indemnity, Disclaimer and Limitations of Liability

Whilst due care has been taken in the preparation of the content of this website we make no representations regarding the accuracy, currency or reliability of the information provided unless otherwise indicated, and note there may be errors, omissions and typographical errors contained in the material provided.

Nothing on this website constitutes, or is meant to constitute, advice of any kind. If you require advice in relation to any legal, financial or medical matter you should consult an appropriate professional in regards to your precise circumstances.

This website and the material it contains are provided on an as-is basis, and to the fullest extent permitted by law we disclaim all warranties. In addition we do not warrant that this website is error free or that the website and/or the servers it is hosted on will be free from interruptions, viruses, Trojans or other malicious software.

CompleteHealth Australia and its employees, directors, officers, agents, volunteers, contractors, subcontractors and collaborators will not be liable for any loss or damage other than that which cannot be excluded by law arising as a result of use of this website or reliance on any information provided on this website.

This website provides links to external websites. CompleteHealth Australia does not control and accepts no liability for the content of those websites or for any loss arising from use or reliance on those websites.

CcompleteHealth Australia does not endorse any external website and does not warrant that they are accurate, authentic or complete. Your use of any external website is governed by the terms of that website. The provision of a link to an external website does not authorise you to reproduce, adapt, modify, communicate or in any way deal with the material on that site.

The inclusion of any email addresses on this website is not consent to receiving unsolicited commercial electronic messages or SPAM.

You agree to indemnify CompleteHealth Australia including its employees, directors, officers, servants, agents, volunteers, contractors, subcontractors and collaborators from any loss or damage which it may suffer as a result of your use of this website.

Breaches of these Terms of Use

Without prejudice to CompleteHealth Australia’s other rights under these Terms of Use, if you breach these terms and conditions in any way, CompleteHealth Australia may take such action as CompleteHealth Australia deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

Complete Health Australia’s details

CompleteHealth Australia is registered in NSW, Australia under registration number 77 616 012 321.

You can contact CompleteHealth Australia by submitting our contact form, or by writing to PO BOX 63, Kellyville, NSW 2155.